At the end of 2021 the scale up Lookiero receives a new capital injection for its internationalization to several countries in Central Europe.
At the beginning of 2022 I join this project, being Product Designer of such a relevant squad for the company as Transport, the team in charge of all the shipping and returns.
Taking into account that in Lookiero shipments and returns are free, and that users do not see the garments until they get home, the volume of returns is very high. For this reason, optimizing the processes related to shipments is key in terms of profitability.
In addition, thanks to my knowledge in the field, I take on a large part of the responsibility for the modernization of the company’s Design System.